Showing posts from August, 2020

Office 365 Hybrid Constant Credential Prompts

Note: The steps below are not recommended by Microsoft . Verify that modern authentication is enabled before moving forward. When an Exchange users is migrated to Office 365 they may get constant credential prompts. Even if the user enters the correct credentials the prompt will come back in a few minutes. The user might also lose the ability to access shared mailboxes and public folders.  The fix is to set all of the reg keys below to 1 , doing so will enable modern authentication. Office 2013: HKCU\SOFTWARE\Microsoft\Office\15.0\Common\Identity\EnableADAL HKCU\SOFTWARE\Microsoft\Office\15.0\Common\Identity\Version Office 2016: HKCU\SOFTWARE\Microsoft\Office\16.0\Common\Identity\EnableADAL All versions 2013+ Create this even if you are on 2016 where it is enabled by default HKEY_CURRENT_USER\Software\Microsoft\Exchange\AlwaysUseMSOAuthForAutoDiscover Restart Outlook and the prompts should go away.