Advanced Crash Investigation Using Crash Dumps
This guide is intended to give you an idea on how to use crash dumps to find the root cause of an application crash. I don't really know how to fully utilize crash dumps, but I know enough to get some data out of them. Following these steps will not lead you to a window that says "here is the problem". Rather, it will give you a bunch of information that you will need to piece together to find the cause of the problem. Prerequisites Watch this video at the linked time: https://youtu.be/qouxznNC2XU?t=4224 (it will make this guide 100x easier to read) Download WinDbg on your computer https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/debugger-download-tools You might need to download the whole ADK, but you only need to install WinDbg Enable application dumps on the machine https://msdn.microsoft.com/en-us/library/windows/desktop/bb787181(v=vs.85).aspx I enabled Mini dumps in this case, but you might need Full Dumps in some cases...